Frequently Asked Questions
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Do you offer same-day flower delivery?
Yes, same-day delivery may be available on selected bouquets, subject to availability.
We recommend ordering early in the day or contacting the shop directly for urgent requests.
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Can I choose specific flowers?
Our bouquets are designed around meaning, style, and seasonality rather than fixed recipes.
While we cannot guarantee specific flowers, we always honour the sentiment, colour palette, and overall feel of your chosen arrangement.
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What is floriography?
Floriography is the historic language of flowers, where each bloom carries meaning.
At Floriography Studio, every bouquet is named for the sentiment it represents — allowing flowers to express emotion, intention, and care.
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Do you offer bespoke or custom arrangements?
Yes. We’re happy to create bespoke arrangements for special occasions, events, or meaningful tributes.
Please get in touch with your requirements and we’ll guide you through the process.
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How long will my flowers last?
Fresh flowers typically last between 5–7 days, depending on flower varieties and care.
We recommend refreshing the water daily and trimming stems every two days.
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Do you deliver outside Loughton?
We offer local delivery across Loughton and surrounding areas.
For deliveries outside our usual area, please contact us before placing your order.
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Can I collect my order from the shop?
Yes, you can choose collection at checkout.
You’ll receive a notification once your flowers are ready.
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What happens if my flowers look different from the photo?
Because we use seasonal flowers, arrangements may vary slightly from images shown.
The meaning, quality, and style of your chosen bouquet will always remain true.
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What is your refund and returns policy?
Due to the perishable nature of flowers, we do not offer returns.
If there is an issue with your order, please contact us within 24 hours of delivery and we’ll do our best to resolve it.
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Do you provide funeral flowers?
Yes. We offer a full range of funeral and sympathy arrangements, created with care and sensitivity.
For these orders, we recommend contacting us directly so we can assist you personally.
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Can you help choose the right funeral flowers?
Absolutely. We understand this can be a difficult time.
We’re happy to guide you through suitable options based on sentiment, style, and budget.
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Do you offer workshops or classes?
Yes, we host floral workshops throughout the year.
Dates and details will be shared on our website and Instagram.
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How far in advance should I order for events or weddings?
We recommend enquiring as early as possible, especially during peak seasons.
This allows us to fully plan and source the best flowers for your event.
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How can I contact you?
You can reach us by email at info@floriographystudio.com, via Instagram @floriography.studio, or by visiting us in-store at 262 High Road, Loughton.
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